The New York Public Library engages over 18 million patrons each year, emphasizing digital accessibility as a core part of its mission through enhanced user experience and resources.
With a newly appointed Chief Digital Officer, NYPL aims to transform digital engagement, enhancing ease of use and accessibility to its vast resources for all users.
NYPL's digital ecosystem is designed around comprehensive portfolios including a Digital Experience Platform and a Library Services Platform, ensuring optimal service delivery and user engagement.
The library’s proprietary e-reading platform app empowers patrons to easily borrow and download e-books and audiobooks, demonstrating NYPL's commitment to innovative digital services.
#new-york-public-library #digital-accessibility #library-services #public-resources #community-engagement
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