DevOps teams traditionally fulfill IT support duties focused on reactive tasks, which limits their strategic potential. To embrace rapid software delivery and integrated security practices, DevOps must adopt a product-oriented mindset. This shift allows teams to redefine their role from gatekeepers to enablers, focusing on developing scalable, reusable tools that enhance the developer experience. Moving away from task management, DevOps can foster innovation, promoting collaboration and continuous improvement throughout the software lifecycle, ultimately enabling faster and more efficient development processes.
Relying solely on a reactive, request-driven approach limits DevOps to a support role, rather than positioning it as a strategic contributor to business outcomes.
Shifting to product thinking allows DevOps teams to move beyond one-off fixes and toward scalable platform solutions, focusing on building reusable, accessible tools.
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