In any modern digital business, data is king, forming the core of decision-making processes and driving essential metrics, like billable usage for invoicing.
New Relic transitioned from a license-based model to a consumption-based model, emphasizing accuracy in data pipelines to ensure correct customer invoicing.
When observing billable usage data, accuracy is critical; with thousands of invoices sent monthly, it’s impossible to manually verify usage for each one.
Effective data pipeline observability requires clear goals, like monitoring SLA attainment and ensuring automated data quality checks for business-specific needs.
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