
"You know MillerKnoll as one of the few great American design brands. Or perhaps, a mega brand of design brands including Design Within Reach, Hay, and Muuto. But the furniture manufacturer is still shaking off a difficult few years. Its revenue dropped nearly half a billion dollars as COVID closed offices. And while margins are up since Herman Miller and Knoll joined forces in 2021, the company is still facing headwinds from global uncertainty around the economy, future of work, and tariffs."
"But when I spoke to CEO Andi Owen earlier this week, she was primed with energy-and dare I say, real enthusiasm. Our conversation was pegged to the appointment of MillerKnoll's new Board Chair-John Hoke, the former chief innovation officer at Nike. But the frank, 45-minute discussion that followed touched upon every aspect of the MillerKnoll business and brand, including a spirited debate about RTO, why Herman Miller and DWR are central to her strategy to make up the $400 million in revenue lost thanks to COVID,"
MillerKnoll encompasses brands such as Design Within Reach, Hay, and Muuto. Revenue declined nearly $500 million after COVID-driven office closures, though margins have improved since the 2021 Herman Miller–Knoll merger. The company continues to face global headwinds from economic uncertainty, shifts in the future of work, and tariffs. John Hoke, formerly Nike’s chief innovation officer, became Board Chair. Recovery plans prioritize Herman Miller and DWR to recoup approximately $400 million in lost revenue. The company emphasizes preserving iconic products like the Eames Lounge and projects an energetic, grounded approach to strategy.
Read at Fast Company
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