Workaround for when L1 Feedback auto-popup doesn't appear for the learners after completing the Course. - eLearning
Briefly

from eLearning2 weeks ago
Sometimes, a Learner does not receive the L1 feedback after completing a particular course or may receive a message stating an issue.
eLearninghttps://elearning.adobe.com/2024/05/workaround-for-when-l1-feedback-auto-popup-doesnt-appear-for-the-learners-after-completing-the-course/
Feedback issues can arise due to settings like not displaying the feedback immediately, reminders being inactive, or set for a specific time after completion.
eLearninghttps://elearning.adobe.com/2024/05/workaround-for-when-l1-feedback-auto-popup-doesnt-appear-for-the-learners-after-completing-the-course/
To resolve, verify and enable the 'Show questionnaire immediately after course completion' option under Course >> Instances >> L1 Feedback settings.
eLearninghttps://elearning.adobe.com/2024/05/workaround-for-when-l1-feedback-auto-popup-doesnt-appear-for-the-learners-after-completing-the-course/
If issues persist, review and adjust reminder settings under Admin >> Settings >> Feedback, ensuring they are set to 'On Course Completion' and test the email templates for reminders.
eLearninghttps://elearning.adobe.com/2024/05/workaround-for-when-l1-feedback-auto-popup-doesnt-appear-for-the-learners-after-completing-the-course/
Read at eLearning
#l1-feedback #course-completion #settings #reminders #email-templates
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