Royal Mail offers a redelivery service for parcels that cannot be delivered on the first attempt. If a parcel requires a signature or cannot fit through the letterbox, Royal Mail will try to redeliver it the next working day. Should that attempt also fail, customers will receive a 'Something for You' card that instructs them on how to collect their parcel at a Customer Service Point or to arrange for another redelivery. Customers can choose various redelivery options, including sending the parcel to a neighbor or a local Post Office, all at no cost.
Royal Mail will attempt to redeliver your parcel the next working day if it's not possible to deliver it initially, ensuring you receive your package.
If your parcel can't be delivered after multiple attempts, you will receive a 'Something for You' card, informing you about collection options.
Customers have flexibility in redelivery by choosing to have their parcel sent to a different address within their postcode area, free of charge.
Should a redelivery fail, additional options are available, as detailed in Royal Mail’s guidance, enhancing customer convenience after delivery attempts.
Collection
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