Balance these 2 factors if you don't want your emails to be misunderstood

In a landscape where 88% of U.S. office workers regret their emails, the nuances of tone and context often lead to significant misinterpretations.

Research indicates that 60% of people perceive the phrase 'well done' as sarcastic in emails, illustrating the communication barriers without vocal tone or body language.

The interpretation of language in emails is nuanced; for instance, a full stop after 'thanks' can convey sarcasm instead of genuine gratitude, escalating misunderstanding.

While 40% of office workers find emojis acceptable in emails, their reception varies widely, indicating differing generational attitudes toward digital communication.

Read at Fast Company