"Email serves up a constant conundrum. We need it to get our work done, yet seeing the number of unread missives can send even the most steady among us into a sweat."
"Put yourself in the shoes of your email recipient. Not only are you getting too many emails a day, the person you're emailing likely is as well. Indeed, in Symphony's 2019 'Workplace Confidential' survey, 70% of the nearly 1,600 respondents say that email makes them feel the most overwhelmed at work."
"JC Christensen, chief experience officer for Symphony Communication Services says, 'In email, the signal-to-noise ratio is terrible.' Christensen points out how our inboxes have become filled with irrelevant or non-urgent emails, making it hard for important messages to be noticed."
#email-communication #workplace-productivity #email-overload #recipient-psychology #digital-communication
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