Dunkin' is gaining a reputation for its coffee over baked goods, though the cappuccinos—both hot and iced—are notably not recommended for their poor execution and excessive foam.
According to testers and customer feedback, Dunkin's cappuccinos are poorly made, with a disproportionate foam-to-coffee ratio, leading to a lack of flavor and value.
Many customers find that iced cappuccinos suffer the same fate as their hot counterparts, often tasting bland due to overpowering milk and syrups that drown out the coffee's flavor.
Espresso drinks at Dunkin' fall short in quality; both hot and iced cappuccinos are especially grievous examples, starkly contrasting with more flavorful alternatives from the menu.
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