The charge port will start warming automatically when drivers use the car's navigation feature to get to a charging station.
Another issue might have simply been that their car batteries weren't ready to fast-charge, so having a timer telling you how long it will be until your car is ready to accept a Supercharger would obviously be handy.
Not A Tesla App notes that older Tesla vehicles would adjust battery range estimates depending on external factors, including driving history or outside temperature, but for whatever reason, that hasn't been part of newer models.
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