"When I told her I could only serve regular coffee-not the waffle-flavored one she wanted-she threw the boiling-hot pot at me,"
"I've been cussed out, had hot food thrown on me...even dodged a plate thrown at my head,"
Michelle experienced immediate violence early in her service job when a customer threw a boiling-hot pot after being refused a waffle-flavored coffee. She reports repeated verbal abuse, hot food thrown on her, and narrowly avoiding a thrown plate to the head. Sexual comments from male customers have recently intensified. Workers in the piece use pseudonyms to avoid retaliation. Michelle continues to work to save money with the aim of starting her own business. The final deadline for Fast Company's World Changing Ideas Awards is Friday, December 12, at 11:59 p.m. PT. Apply today.
Read at Fast Company
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