"Taking a career leap can be daunting, but all professionals inevitably have to face the music; most will change jobs or industries at some point, whether they want to or not. But for U.S. veterans exiting service and heading into civilian life, the transition has been especially difficult-and it's an issue that's intensifying their unemployment. That's why financial services titan USAA is putting its money where its mouth is with a $500 million initiative to get members back on their feet."
""What we created here since I took over as CEO is a completely revamped way of hiring our veterans and military spouses," the company's CEO, Juan C. Andrade, tells Fortune. "This is not just for the benefit of USAA-this is for the benefit of the military community.""
"Around half of veterans ditch their initial post-military jobs within the first year, according to the Department of Defense's Transition Assistance Program, and USAA's CEO believes a lack of thoughtful transition services is largely to blame. When colonels, generals, and sergeants leave behind their high-powered jobs, Andrade says some struggle to adapt both emotionally and skills-wise."
USAA launched the 'Honor Through Action' program in 2025, committing $500 million over five years to improve careers, financial security, and well-being of members who are active military, veterans, or related to them. Juan C. Andrade became CEO in April last year and implemented a revamped hiring approach focused on veterans and military spouses. Many veterans face difficult transitions to civilian life, with around half leaving their initial post-military jobs within the first year. A lack of thoughtful transition services contributes to unemployment and emotional and skills-adjustment challenges for departing service members.
Read at Fortune
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