
"The Quebec Superior Court has authorized a class-action lawsuit against Ticketmaster that accuses the American company of charging abusive service fees on ticket sales. In a ruling dated Monday, Justice Eleni Yiannakis said the plaintiffs met the conditions for a full trial and that compensatory refunds would be allowed if they win the case. The class action filed by Montreal law firm Paquette Gadler says the service fees charged by Ticketmaster violate Quebec's Consumer Protection Act and the Quebec Civil Code."
"The lawsuit says Ticketmaster's fees fluctuate based on ticket prices rather than the actual cost of the service provided, a pricing scheme the law firm says is abusive. It was filed in August 2024 on behalf of plaintiff Felipe Morales, and members include Quebecers who have bought tickets through Ticketmaster to North American shows since July 2021. Ticketmaster, which sells tickets to concerts, sporting events and other shows around the world, did not immediately return a request for comment on Monday's ruling."
Quebec Superior Court authorized a class-action lawsuit against Ticketmaster alleging abusive service fees on ticket sales. Justice Eleni Yiannakis ruled the plaintiffs met conditions for a full trial and allowed compensatory refunds if the plaintiffs prevail. Montreal law firm Paquette Gadler filed the claim, asserting Ticketmaster's fees violate Quebec's Consumer Protection Act and the Quebec Civil Code. The lawsuit alleges fees fluctuate with ticket prices rather than reflecting the actual cost of service, which the firm calls abusive. The action was filed in August 2024 for plaintiff Felipe Morales and includes Quebec buyers since July 2021. Ticketmaster did not immediately comment.
Read at www.cbc.ca
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