City snow-clearing crews let down the visually impaired this winter, advocates say | CBC News
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City snow-clearing crews let down the visually impaired this winter, advocates say | CBC News
"I would echo the sentiments of our clients, who say 'it just feels like nobody cares,' the response was slow from the city. Too often, the CNIB heard from its members that dimpled pavers at intersections were covered in snow long after a storm, making travel hazardous. Worse, there are also instances where plows inadvertently smothered the tactile pavers."
"The CNIB has been running a campaign called SnoWay, which urges both individuals and municipalities to do a better job of clearing snow so that partially sighted people can get around easily. She said her staff met with city officials to try to convince them to prioritize snow clearing at intersections equipped with tactile pavers but had no success."
The Canadian National Institute for the Blind (CNIB) criticized Toronto's snow clearing efforts this winter, particularly regarding tactile pavers—dimpled pads that help visually impaired people navigate intersections. CNIB vice president Suzanne Decary stated the city received failing grades for clearing these essential accessibility features, with slow response times and inadequate maintenance. The CNIB's SnoWay campaign advocates for improved snow removal at tactile paver locations. Members reported pavers remained snow-covered long after storms, creating hazards, while plows sometimes buried them entirely. Despite meetings with city officials, advocates achieved limited success in prioritizing these locations. The city disputed claims, citing only 14 specific 311 calls about tactile pavers. Advocates now seek a comprehensive list of high-risk intersections for improved planning next winter.
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