"I am deeply saddened that my inability to speak French has diverted attention from the profound grief of the families and the great resilience of Air Canada's employees, who have demonstrated outstanding professionalism despite the events of the past few days."
"Despite many lessons over several years, unfortunately, I am still unable to express myself adequately in French. I sincerely apologize for this, but I am continuing my efforts to improve."
"Canada is a bilingual country with two official languages. Quebec's identity has been contentious since the 1760s when the British completed their takeover of what was then called New France."
Air Canada CEO Michael Rousseau faced backlash for delivering a condolence message in English after a deadly crash, using only two French words. He expressed regret for his inability to speak French, stating it detracted from the grief of the victims' families and the professionalism of Air Canada's employees. Quebec's premier called for his resignation, while the Canadian prime minister criticized Rousseau's lack of compassion. Rousseau acknowledged his ongoing efforts to improve his French, despite previous commitments to learn the language.
Read at www.theguardian.com
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