"I am deeply saddened that my inability to speak French has diverted attention from the profound grief of the families and the great resilience of Air Canada's employees."
"Canada has two official languages and Air Canada especially has a responsibility to communicate in both languages."
Michael Rousseau, CEO of Air Canada, will retire by the end of Q3 2026 after criticism for not speaking French. His English-only video expressing sorrow for a recent crash sparked outrage among French-speaking Quebecers and Canada's Prime Minister. Rousseau acknowledged that his language barrier diverted attention from the tragedy's impact. The Official Languages Act mandates bilingual communication, and Rousseau's failure to comply led to a unanimous call for his resignation from Quebec's National Assembly.
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