"I am deeply saddened that my inability to speak French has diverted attention from the profound grief of the families and the great resilience of Air Canada's employees, who have demonstrated outstanding professionalism despite the events of the past few days."
"I was very disappointed, as others are, rightly so, in this unilingual message, which shows a lack of judgement and a lack of compassion."
Michael Rousseau, CEO of Air Canada, faced backlash for an English-only condolence message following a deadly collision at LaGuardia airport that killed two pilots. The message included only minimal French phrases, leading to calls for his resignation. Rousseau expressed regret over his inability to speak French, acknowledging that it detracted from the grief of the families affected. Quebec Premier Francois Legault noted Rousseau's previous commitment to learn French, while Canadian Prime Minister Mark Carney criticized the message as lacking judgment and compassion in a bilingual nation.
Read at www.dw.com
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