"A hazardous substance from a third party source- not PG&E- has leaked into electric vaults in the area. We are proactively deenergizing some customers in the area for safety. Hazmat crews are on-site and will work to clear the vaults."
"We've had four power outages since Sunday. And, it shuts us down. It disrupts business. I don't know whether I should tell the staff to go home or stick around,"
"If there was a direct communication other than an email with a tenuous timeline, it would be better to know what's going on,"
"This is the first time I'm having a manicure with no lights and with an iPhone,"
PG&E reported that a hazardous substance from a third-party source leaked into electric vaults along Burlingame's Broadway corridor, prompting proactive deenergizing of some customers and dispatch of hazmat crews to clear the vaults. Crews shut down several streets and set up caution tape while addressing the leak. Multiple businesses experienced repeated outages over several days, causing operational disruptions and uncertainty for staff. Restaurant and store owners reported having to move refrigerated product and expressed frustration over limited communication from PG&E. PG&E deployed generators to restore power for affected customers. Some employees continued working in low light using phone flashlights.
Read at ABC7 San Francisco
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