"Buying a car is a huge investment for many people, and that comes with the right to receive ownership on time. Dealerships, whether large or small, need to meet their legal deadlines."
"CarMax agreed to create and enforce policies to protect consumers so that they will receive registration and ownership paperwork in a timely manner."
A judge in San Jose ordered CarMax to pay $1.1 million for consistently failing to transfer car titles on time over five years. The settlement includes $900,000 in civil penalties, $150,000 for investigative costs, and $50,000 for consumer protection efforts. CarMax cooperated with the investigation and agreed to implement policies ensuring timely delivery of ownership paperwork. California law mandates that used car dealers submit title transfers within 30 days of sale, a requirement CarMax failed to meet, affecting customers' rights to resell or refinance their vehicles.
Read at San Jose Inside
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