"We had a really bad day last Friday. There's no excuse for that,"
"Mr. Powers, I want to ask you, in light of the 2019 outage, the two system-wide outages within four months -- including Friday's and the Transbay Tube incident -- what does accountability look like here? Should somebody be fired and who?"
"So when you ask about it's gonna never happen again, there's never been a commitment that something is never gonna happen again. That's not possible,"
"It's the reality in running a public transit system. I do agree with you though that it's really important that we be as reliable as possible to build that trust and accountability with our riders,"
Bay Area Rapid Transit experienced its third systemwide outage since 2019, occurring last Friday and following a Transbay Tube incident and another outage within four months. General Manager Robert Powers did not respond to interview requests and did not answer a direct question about accountability at a BART Board meeting. BART spokesperson Alicia Trost said that no one has been fired and that the agency cannot promise outages will never recur, calling such a guarantee impossible. Trost emphasized the need for reliability to build rider trust. BART Director Edward Wright acknowledged the severity of the incident.
Read at ABC7 San Francisco
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