"More than half [51%] of global logistics firms and manufacturers have been affected by global shocks such as the Suez Canal blockage and the Ukraine war over the last 12 months."
"The research revealed complex customs regulations, lack of internal expertise and capacity, together with the impact of AI as the top challenges faced in today's daily trading environment."
"Despite many large companies focusing on building in-house customs teams for self-reliance, 48% revealed outsourcing for industry-specific knowledge was important."
"John Wegman, CEO of Customs Support Group, stated: 'We have identified three consistent trends in international trade - the increasing complexity of regulations' and the resulting expertise gaps companies face."
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