BSPs should have OSS/BSS systems with open architecture for agility and best-in-class solutions like broad partner ecosystems, cross-platform automation, and unified communications.
Open architecture platforms offer cost efficiencies, innovation, longevity, and empowerment by providing options to choose best-in-breed solutions and upgrade easily.
Closed architecture systems initially fulfill needs but limit innovation, product launches, and system control. Open systems are key for adaptability and customization to specific business requirements.
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