"Now, some, like Andre, are getting swept up in Uber's latest efforts to use geolocation to curb fraud on the app. Some gig workers spoof their GPS locations to get better rides or delivery offers from apps like Uber and Instacart, for example. It's one form of fraud that gig work apps are trying to prevent. In other cases, gig workers appear to be using accounts registered under someone else's name."
"In July, an Uber driver named Andre got a notification that Uber had deactivated his driver account because, according to the ride-hailing service,he had faked his phone's GPS location. He said hehad no clue what that meant. "I don't know what this is," he told Business Insider. "I didn't GPS-manipulate anything. I'm not smart enough to do that.""
Uber has intensified enforcement against drivers suspected of manipulating GPS data, leading to account deactivations intended to prevent fraud. Some drivers report sudden removals with limited appeal options and deny any manipulation of their phone locations. Companies justify deactivations as necessary to maintain safe and reliable platform functioning. GPS spoofing can be used by some gig workers to obtain better rides or delivery offers, and other fraud involves accounts registered under different names. Drivers report GPS technology can be inaccurate, and affected drivers share experiences on forums and at local support hubs.
Read at Business Insider
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