"For the past couple of years, Gartner research has suggested that organizations have a management problem. For example, in an April 2024 Gartner survey of 162 HR leaders, only 35% and 27% reported being satisfied with the effectiveness of mid-level and frontline managers, respectively. Employees aren't impressed either: A July 2024 Gartner survey of 3,529 employees found that only 38% reported satisfaction with the quality of their manager, and just over half reported that they trust their manager."
"Colleen Adler is a director of research in the Gartner HR Practice. She focuses on leader and manager effectiveness with an emphasis on leadership development, the impacts of evolving technologies on management, high-potential employees, and succession management."
Gartner surveys reveal widespread dissatisfaction with managerial effectiveness across organizations. An April 2024 survey of 162 HR leaders showed only 35% satisfaction for mid-level managers and 27% for frontline managers. A July 2024 survey of 3,529 employees found only 38% satisfied with manager quality and just over half reporting trust in their manager. These results indicate notable gaps in leadership performance and employee confidence. Colleen Adler is a director of research in the Gartner HR Practice, focusing on leader and manager effectiveness, leadership development, effects of evolving technologies on management, high-potential employees, and succession management.
Read at Harvard Business Review
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