We're not looking at hiring...We're looking at how we build more efficiencies to actually reduce our costs. Prices went wild during the pandemic...I think people are having to make some tough decisions about how they get more efficient with what they have.
If the pandemic years are remembered for labor shortages...the prudence now shown by Biggins and others helming U.S. small businesses may point to a great rationalization taking shape. Her cautious approach may also be starting to surface in broader statistics...
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