Salesforce launches new business unit for national security customers
Briefly

Salesforce launches new business unit for national security customers
"Salesforce has launched a new part of its business - known as Missionforce - to focus particularly on responding to the needs of defense, intelligence and aerospace agencies, the company announced Tuesday. It's a product portfolio, and it's a business unit that Salesforce has created and established to deepen our focus here, Kendall Collins, who has been appointed CEO of Missionforce, told Nextgov/FCW."
"Today, we have a number of things that we do with these customers already ... but I think what we're doing is answering the calling to do more. We want to help them. We want to accelerate them. We want to serve them, and we want to make the country safer. And I think that by bringing the best of private sector to bear, we just feel there's an incredible opportunity for that."
"We're probably at this point in society where the CEOs of today are really the last CEOs to only manage humans. They're going to manage agents. I think if you're in the military today, you are increasingly in a world where you're going to manage humans and personnel, but you're also going to manage agents, said Collins. I think we've kind of reached this moment where we see the maturity happening with agents,"
Salesforce created Missionforce as a business unit and product portfolio to deepen its focus on defense, intelligence and aerospace customers. Kendall Collins was appointed CEO of Missionforce. The unit concentrates on three areas: personnel support from recruitment to retirement; logistics and supply chain management; and analytics. Agentic artificial intelligence is highlighted as a key offering expected to unlock significant value and productivity. Leaders will increasingly manage both human personnel and AI agents. For current agency customers, day-to-day account contacts at Salesforce will remain unchanged.
Read at Nextgov.com
Unable to calculate read time
[
|
]