"Incivility dominates too many aspects of American life, but one place still stands out as a training ground for respectful discourse: the workplace. According to a recent survey conducted by the Ronald Reagan Presidential Foundation and Institute, 46% of Americans say they've learned civility skills at work, more than any other place. These skills include the ability to disagree productively and respectfully, consider opposing viewpoints, listen without interrupting and collaborate toward shared goals despite personal differences."
"Today, with fewer Americans participating in civic and community life through institutions, organizations, programs, social clubs, groups, activities, and even close friendships, we rely more heavily on the workplace to forge connections with people who are different than us. The workplace is now one of the last places where people from diverse backgrounds, experiences and ideologies regularly interact and find themselves working together in pursuit of a shared goal."
Workplaces provide primary opportunities for people to learn and practice civility skills such as productive disagreement, listening without interrupting, considering opposing viewpoints, and collaborating despite differences. Companies that intentionally cultivate civility create cultures of trust, creativity, and resilience that benefit employees, businesses, and national well-being. Declining participation in civic and community institutions increases reliance on workplaces to connect individuals from diverse backgrounds and ideologies. Offices can teach public speaking, collaborative decision-making, and respectful disagreement, fostering daily habits essential for democratic problem solving. Forward-thinking leaders can view workplace civility as both a civic responsibility and a strategic business advantage.
Read at Fortune
Unable to calculate read time
Collection
[
|
...
]