Over 3,000 Truist workers in Charlotte impacted by new work-from-home policy

"Truist bank will require all employees to return to the office five days a week starting early next year, ending pandemic-era work-from-home policies. It's a move that impacts several thousand workers in the Charlotte area: Truist has about 40,000 employees companywide and more than 3,000 workers locally. Hybrid work arrangements split between home and office will end starting Jan. 5, the Charlotte-based bank confirmed to The Charlotte Observer Wednesday."

""This decision reflects our belief that in-person teamwork drives stronger results for our clients, teammates and stakeholders," Truist said in a statement to The Charlotte Observer. The current remote work policy requires hybrid employees to be in the office four days a week. Last year, Truist recalled all investment banking workers to return to the office five days a week. Truist declined to say how many employees currently work on a hybrid schedule."

"Truist was formed in December 2019 with the $66 billion merger of BB&T based in Winston-Salem and SunTrust Banks in Atlanta. By 2022, Truist opened its first branch in uptown Charlotte in the same building as its headquarters at 214 N. Tryon St., and converted existing SunTrust and BB&T branches to Truist. Truist has over 1,900 bank branches in 17 states, primarily in the Southeast as well as in Indiana, Maryland, New Jersey, Ohio and Pennsylvania."

Truist will require all employees to return to the office five days a week beginning Jan. 5, ending pandemic-era hybrid and remote arrangements. The change affects several thousand Charlotte-area workers among about 40,000 employees companywide and more than 3,000 locally. The previous hybrid policy required four in-office days; investment banking staff were already recalled to five days last year. Truist said in a statement that in-person teamwork drives stronger results for clients, teammates and stakeholders. The bank was formed by the $66 billion merger of BB&T and SunTrust, has over 1,900 branches in 17 states, and reported $544 billion in assets as of Sept. 30, 2025.

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