"Though the U.S. Treasury officially decided to phase out penny coins this past summer, businesses nationwide are still adjusting to the landmark move. In late October, McDonald's joined the list of companies that have changed their payment policies due to penny shortages. The fast food chain will now round order prices to the nearest five cents for customers who pay in cash and do not have exact change."
"The restaurant explained that a lack of pennies will make it difficult for all locations to give change down to the exact cent. "We have a team actively working on long-term solutions to keep things simple and fair for customers," McDonald's stated. "This is an issue affecting all retailers across the country, and we will continue to work with the federal government to obtain guidance on this matter going forward.""
"On the positive side, McDonald's new way of dealing with change will not affect customers paying with credit or debit cards, and patrons may save a few cents if their order price is rounded down instead of up. The restaurant is also hardly an overpriced fast food chain, and the rounding will only apply to customer change, with base menu prices staying the same. However, the news has still garnered a very mixed reception among fans."
McDonald's will round cash order totals to the nearest five cents for customers who pay in cash and lack exact change after penny shortages following the U.S. Treasury's phase-out decision. The policy appeared in late October and was confirmed October 30. The company says a lack of pennies makes giving exact change difficult and is working on long-term solutions and coordination with the federal government. Card payments are unaffected. Rounding applies only to customer change while base menu prices remain the same. Patrons may sometimes save a few cents when prices are rounded down. Public reaction has been mixed.
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