Andy Jassy has implemented broad operational changes at Amazon, cutting layers of management and increasing worker-to-manager ratios by 15%. He has enforced strict cost discipline and monitored company phone use to ensure work relevance. Performance metrics and pay structures have been updated, and most corporate employees were ordered back to the office five days a week. A "bureaucracy mailbox" was created to flag unnecessary processes, producing 375 changes so far. The aim is to restore urgency and discipline after rapid pandemic-era growth and losses. Amazon's stock rose over 30% and profit per employee reached $44,100.
We want to operate the world's largest startup at our size - that has not been done before. It is hard to do, but it is doable.
During the pandemic, I think creativity suffered to some extent, and for sure the cohesive culture that was peculiar to Amazon also suffered,
Andy is rightfully focusing on making sure that the Amazon culture is maintained and thriving, and it doesn't dissipate away.
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