""But there is no job security here,""
""All it requires is one customer complaint or a random ID block, and I am out without notice or savings,""
""Last month, I slipped on a waterlogged road and fractured my wrist. The platform offered nothing. There was neither compensation nor medical support just a message asking when I would be back online,""
""If I do not deliver, we don't eat,""
Delivery workers in New Delhi and Mumbai work long hours navigating congested streets to meet tight delivery deadlines. Daily pay often ranges around 700 to 900 rupees, leaving workers financially precarious. Platform account deactivations can occur from customer complaints, policy violations, or algorithmic glitches, causing sudden income loss and inability to pay basic expenses. Ten-minute delivery targets increase safety risks and pressure, contributing to accidents and injuries. Injured workers report receiving no compensation or medical support from platforms, and fear of being cut off or penalized forces many to continue working despite pain or danger.
Read at www.dw.com
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