"Former FBI special agent Tom Simon, who spent 26 years investigating financial crimes and national-security matters across the U.S., says he has a straightforward philosophy when it comes to business travel: the people who deserve recognition the least often get it the most, while those who deserve it most are routinely overlooked. And so, through much practice, Simon says he's developed a trick to getting some of the best rooms in any hotel, which he calls a "gift" for frequent travelers."
""You look at the valet parking guys, these guys are morons. They can't even fold their wallets at the end of a shift, they're getting tips so much. Meanwhile, you probably have a degree in hospitality, right? Yet no one ever takes care of you. You're on your feet for eight hours a day. You're the front door to this organization. You're running this hotel as far as I'm concerned.""
Former FBI special agent Tom Simon spent 26 years investigating financial crimes and national-security matters across the U.S. He developed a method for securing premium hotel rooms by approaching front desk staff directly, expressing genuine appreciation, and recognizing that front-desk employees are often overlooked despite hospitality training. He places a $20 bill on the desk keyboard, introduces himself, and asks politely for a decent room. The gesture is framed as a way to correct an inequity compared with other tipped roles. The small tip typically yields room upgrades that 'pay for itself.'
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