Exclusive | Bitter divorce between hip Teddy sofa maker and NYC store leaves 300 furious customers in lurch
Briefly

Exclusive | Bitter divorce between hip Teddy sofa maker and NYC store leaves 300 furious customers in lurch
"But now Teak is urging its pissed-off customers to dispute the $2,500 charge-per-sofa on their credit card after its contract dispute with OMHU left it too cash poor to get the popular corduroy couches out of warehouse limbo just 45 minutes away in New Jersey. "I need them to be shown for the s-tty people that they truly are," infuriated Teak CEO Cailtin Maestrini told The Post of OMHU execs. "They have stepped on our backs," she said. "My employees are so burnt out and depressed that they're just crying at the cash wrap.""
"Maestrini said the chaos began Aug. 6 when the head honcho at OMHU broke the news that the company would not be renewing its contract with Teak when it expired Aug. 16 - a move she said violates her foe's contractual obligation to give her a 90-day notice. OMHU was opening its own warehouse in North Carolina and entering the US market, said the executive Simon Salomonsson, according to Maestrini."
OMHU and Brooklyn retailer Teak operated an exclusive, lucrative relationship selling viral Teddy sofas that generated millions. A contract termination left Teak unable to access inventory in a New Jersey warehouse and unable to fulfill orders for roughly 300 customers who have been waiting months. Teak's CEO alleges OMHU violated a required 90-day notice and is opening its own US warehouse in North Carolina, removing Teak's exclusive rights. Teak reportedly spent $150,000 promoting the product before losing sales rights. Teak is urging customers to dispute $2,500 charges while staff face burnout and public backlash.
Read at New York Post
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