The Post Office revealed it is looking to offload 115 directly-owned branches within its 11,500-strong network, which could see them transferred to retail partners or postmasters, or potentially closed.
Business minister Gareth Thomas said the Post Office is facing commercial challenges and there needs to be significant cultural change, emphasizing the importance of postmasters and banking services.
It's clear there needs to be significant cultural change at the Post Office to ensure it genuinely prioritises the needs of postmasters and delivers customers' needs far into the future.
It's no secret too that the business is facing commercial challenges; nearly half of its branches are not profitable or only make a small profit from the Post Office business.
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