"SOUTHFIELD, Mich. - Feb. 2, 2026 /PRNewswire/ - 123NET, a Michigan-based provider of fiber internet, colocation and voice services, today announced a significant update to its Unified Communications platform, partnering with Intermedia Intelligent Communications - a leading global provider of AI-powered cloud communications - to enhance reliability, expand features, and support the evolving communication needs of businesses across Michigan. With this new partnership, 123NET expands its ability to deliver smarter, more scalable communication tools that simplify how organizations connect and collaborate."
"Customers gain a unified cloud platform that brings together voice, contact center, video meetings, SMS, collaboration, CRM integrations and advanced analytics into a single seamless, secure solution. The new offerings include two key products, 123NET Unified Communications as a Service (UCaaS) and 123NET Contact Center as a Service (CCaaS), designed to scale and expand 123NET's voice and overall communications capabilities."
123NET partnered with Intermedia Intelligent Communications to enhance reliability, expand features, and support evolving communication needs across Michigan. The partnership provides a unified cloud platform that consolidates voice, contact center, video meetings, SMS, collaboration, CRM integrations, and advanced analytics into a single secure solution. Two new offerings—123NET Unified Communications as a Service (UCaaS) and 123NET Contact Center as a Service (CCaaS)—scale and broaden voice and communications capabilities. The platform adds business SMS and company texting with CRM integration, modern mobile and desktop apps, AI-powered call intelligence with automatic summaries, sentiment analysis, and searchable transcripts, plus advanced hunt group and supervisor tools.
Read at Telecompetitor
Unable to calculate read time
Collection
[
|
...
]