On April 2, 2025, the MTA revealed its first subway map redesign since 1979, emphasizing a bold and user-friendly layout. MTA leadership articulated a commitment to enhancing the customer experience with modern design elements, including bright colors and clear lines. The map's accessible features target users with visual limitations, offering improved legibility and a detailed legend with essential information. Physical map replacements will roll out over the coming weeks, alongside a software update for digital displays to provide real-time data, aiming to modernize the overall transit experience.
"The new MTA is focused on a quality, 21st century customer experience, and its about time our map caught up," said MTA Chair and Chief Executive Officer Janno Lieber.
The new map was designed by the MTA's Creative Services Mapping Department and utilizes a diagrammatic style, employing bold, straight lines making it much easier for the eye to follow.
Designers also focused on text legibility, keeping text on one line wherever possible and making better use of open space to alleviate crowding.
The legend on the map is now more detailed and includes accessibility, transfer, and safety information, as well as a QR code that leads users to the MTA website.
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