An incident involving a Green Line trolley occurred at Park Street when it rolled backward, leading to the evacuation of around 100 riders. The MBTA is investigating potential human factors behind the episode that temporarily halted service. There were no reported injuries or damage, and regular service resumed in about an hour. MBTA's General Manager emphasized the ongoing commitment to safety and improvement as part of operational procedures, seeking to learn from such incidents for ensuring effective decision-making by operators.
About 100 MBTA riders were evacuated Wednesday evening after a Green Line trolley rolled backward and "hitched" onto another trolley behind it at Park Street.
"Safety continues to be the MBTA's number one priority," an MBTA spokesperson said in a statement.
...that's the importance of why we're continuing to focus on our workforce," MBTA General Manager Phil Eng said Thursday, speaking at an unrelated press conference.
"The team is still investigating all of this, and we're doing, as we do with any incident, a 'hot wash,' because we want to learn from these incidents..."
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