Residents at Massachusetts assisted-living facility say staff fled without helping them during fire that killed 9
Briefly

A fire in an assisted-living facility in Massachusetts resulted in nine fatalities and at least 30 injuries. Many residents were trapped and called for help, while some staff members reportedly fled the scene without assisting them. Firefighters faced challenges due to heavy smoke and flames upon arrival. Investigators deemed the fire's origin not suspicious, and staff responses have come under scrutiny for inadequacy during the emergency, as residents expressed feelings of abandonment during the crisis.
"They didn't knock on one door. They just ran." - Robert Cabral, expressing frustrations with staff at the facility during the fire.
"I really thought I was going to die. I thought there was no way out." - Lorraine Ferrara describing her fear while trapped in the burning building.
The fire's cause 'does not appear to be suspicious at this time.' - Statement from the Bristol County district attorney's office regarding the investigation.
The dead ranged in age from 61 to 86, highlighting the vulnerability of residents in assisted living during emergencies.
Read at Fortune
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