"Churn reveals strategies for mitigating these tensions in the real-life settings of our lives and for realizing the full potential of our multiracial, multiethnic, multiclassed democracy. A pioneer of social psychology, Claude M. Steele is renowned for Whistling Vivaldi, a runaway bestseller that analyzed societal stereotypes―from beliefs about racial and gender test score gaps to the athletic prowess of Black men―and how to mitigate these stereotype threats."
"Steele braids together psychological research with his own biracial life story, demonstrating how initial wariness between people is as much a product of our history as of our biases. With Malcolm Gladwell-like clarity, Churn captures the most commonplace tensions of life in a multifaceted democracy and how to minimize their corrosive effects in everyday life."
Claude M. Steele's book Churn introduces a new concept describing the agitation felt in diverse settings where people of different identities and power levels interact. Drawing on psychological research and his own biracial experiences, Steele demonstrates that initial wariness between people stems from historical context as much as personal biases. The book identifies practical strategies for reducing tensions in everyday situations including teacher-student, police-public, manager-employee, parent-child, and cross-racial or cross-gender interactions. By building trust and understanding these dynamics, individuals can minimize the corrosive effects of identity-based tensions and help realize the potential of a multifaceted democracy.
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