Thursday, February 23, 2023 by Nina Hernandez
A recent complaint concerning the Transportation Security Administration's treatment of a deaf passenger at the Austin-Bergstrom International Airport prompted changes in the ways the agency treats travelers with accessibility needs.Topher Avila, who is deaf, told the Airport Advisory Commission at its Feb. 8 meeting that he was stopped by a TSA official during a recent visit to the airport.
A recent complaint concerning the Transportation Security Administration's treatment of a deaf passenger at the Austin-Bergstrom International Airport prompted changes in the ways the agency treats travelers with accessibility needs.Topher Avila, who is deaf, told the Airport Advisory Commission at its Feb. 8 meeting that he was stopped by a TSA official during a recent visit to the airport.
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