Turmoil at Italy's museums as ticketing contracts change hands

The battle for museum ticketing services in Florence has led to protests and legal challenges as unions accuse the culture ministry of neglecting jobs in favor of profit. After 21 years of management by Opera Laboratori Fiorentini, which maintained extensive employment throughout major museums, a new tender awarded ticketing to CoopCulture. This shift has triggered unrest, with many employees facing uncertainty about job security, and ongoing appeals are expected to challenge the decision further amid heightened tensions in the cultural sector.

Protests erupted as unions criticized Italy's culture ministry for prioritizing profit over jobs amidst the transition of ticketing services in Florence's major museums.

CoopCulture's win of the public tender to oversee ticketing at Florence museums has sparked legal challenges from Opera Laboratori and other competitors.

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