I advise Citi's ultra-wealthy clients on their art. I always take these precautions when entering their homes.

"When clients purchase art from a gallery or auction, installing it is often a long, expensive process. Once the art is paid for, I contact registrars and shipping managers to coordinate getting it into the client's space. Does the piece already have a crate? Does it have a travel frame? Will it fit on a passenger flight, or does it need to fly on a freight plane?"

"And if it does need a freight plane, how will it get to one of the few hubs that accommodate those flights? What route will it take? Then there's figuring out how to pick up the piece, deliver it to the client's home or office, retrieve it, and unpack it. Next comes figuring out storage - are we keeping the crate or throwing it away? If we're keeping it, where is it getting stored?"

Carla Caputo coordinates art purchases and collections for Citi's high-net-worth clients, acting as a project manager for loans, condition reports, and installations. She coordinates registrars and shipping managers to move works from galleries or auctions into clients' homes, considering crates, travel frames, flight options, freight hubs, and routing. She arranges pickups, deliveries, retrievals, unpacking, and storage decisions, including crate retention and storage locations. She evaluates structural concerns and weight, determining whether walls need reinforcement. She collaborates with house managers, conservators, furniture movers, and fine-art shippers to complete installations and maintain condition during transport and display.

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