""When we look at what AI can do for us within Zoom and to transform work, it's taking that engagement and turning it into action," Jeff Smith, interim chief product officer, said in an interview."
""Custom agents help to personalize the way that AI Companion interacts with me and automates the things that I want," said Smith."
Zoom recognizes the importance of human interactions in decision-making, even as AI agents become more prevalent in the workplace. The company has integrated AI functionality into its products, including the AI Companion, which assists in meetings and task management. With the recent acquisition of Workvivo, Zoom has expanded its offerings beyond video calls to include productivity and employee engagement tools. The Custom AI Companion allows users to create personalized workflows, enhancing the overall user experience and productivity.
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