"In the latest installment of its Economic Index, Anthropic rolled out a new way of measuring how people actually use its chatbot Claude-what kinds of tasks they give it, how much autonomy they grant it, and how often it succeeds. The goal is to get a clearer, data-driven picture of whether AI is really making people faster at work, what sorts of tasks AI supports best and how it might actually change the nature of people's occupations and professions."
"But the results are not always straightforward-at least for now. For example, the research found that AI is reshaping jobs differently depending on the role. A radiologist or therapist may find that AI can elevate their skills by taking on some of the most time-intensive tasks, allowing them to spend more time talking with patients and clients. But people in other jobs may find themselves being deskilled, or that their jobs become simpler without allowing them to devote more time to some obvious higher-level task."
Anthropic introduced a new Economic Index measuring how people use the Claude chatbot: task types, levels of autonomy, and success rates. The Index aims to produce a data-driven view of whether AI increases worker speed, which tasks AI supports best, and how AI may alter occupations and professions. The company began focused research about a year ago, framing AI as a general-purpose technology that will affect every job and sector. Early findings show uneven effects: some professionals, like radiologists and therapists, gain time for higher-value interactions as AI handles time-consuming tasks; other roles, such as data-entry and some IT positions, risk deskilling or simplification without clear upskilling opportunities.
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