"WhatsApp's new AI feature is designed to enhance user interaction but has faced criticism for being mandatory despite claims of it being 'optional'."
"Meta's AI integration in WhatsApp is similar to previous implementations by Microsoft, where users expressed a desire for control over introduced features."
WhatsApp has rolled out a new AI feature that's embedded within the app, labeled as 'entirely optional.' However, users are frustrated as they find the AI icon cannot be removed. Integrated into the chat interface, this feature allows users to interact with a chatbot powered by Meta's Llama 4 language model. The chatbot can answer questions and provide information, but its mandatory presence has drawn comparisons to previous features by other tech companies that faced similar backlash, such as Microsoft's Recall. The rollout of AI features is also aligned with updates in Meta's other applications like Instagram, especially regarding account age verification for teens.
Read at www.bbc.com
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