"You should be looking for butterflies-not faster caterpillars. The definition of transformation is exactly that-caterpillars becoming butterflies. Otherwise, you are not recognizing AI's potential. As with the internet, it's a once-in-a-generation opportunity to reimagine how you do business. When it comes to implementation, there will always be a certain amount of experimentation, but many experiments fail because people think of AI as one monolithic thing. You need to break it into two steps."
"First, establish what infrastructure you need, starting with your data. Is your data connected? Is it organized? Is it in a format that can be leveraged? AI is nothing but garbage-in, garbage-out otherwise. Establish the foundation, then second, pick one or two projects that will add real value. Nigel Vaz. Choose an area of the business where you see a real opportunity."
AI deployment requires a fundamental reimagining of business models to pursue transformative opportunities rather than incremental improvements. Organizations should prioritize initiatives that create entirely new capabilities and customer value. Implementation demands experimentation but must avoid treating AI as a single monolithic solution. Begin by building data and infrastructure foundations so data is connected, organized, and usable. After the foundation is established, select one or two medium-sized projects that deliver measurable value quickly and can scale. Emphasize growth and sales use cases that expand revenue, such as personalized product bundling, rather than focusing only on cost reduction.
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