The Scottish government has first implemented an AI tool named Consult to analyze public responses during consultations, showing results on par with human analysis. As the UK government plans to employ this tool across various consultations, it anticipates significant savings of £20 million per year and a reduction in officials' workload by 75,000 hours. However, experts stress the importance of monitoring biases that could influence AI outcomes, highlighting the need for human oversight and robust security measures against potential exploitation.
An AI tool called Consult has been introduced by the Scottish government to review public responses to consultations, boasting identical results to human officials.
The UK government expects the introduction of AI tools like Consult to save taxpayers £20 million annually and free up 75,000 hours for officials.
Michael Rovatsos cautioned that while Consult can provide significant benefits, there are risks of biases influencing the AI's decisions that must be acknowledged.
The successful rollout of AI tools hinges on investing in robust systems to prevent exploitation or biases that could compromise their integrity.
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