Uber's CEO says AI spending is paying off, turning engineers into 'superhumans'
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Uber's CEO says AI spending is paying off, turning engineers into 'superhumans'
"AI stocks might look frothy, but Uber's embrace of the technology is transforming its operations and yielding huge financial benefits, CEO Dara Khosrowshahi says. "You can debate whether or not there's a bubble in terms of valuation," Khosrowshahi told the "On with Kara Swisher" podcast in an episode released Thursday. "The spending on the data centers, etc., is massive." But AI has created a lot of value for Uber,"
""not in the space-age stuff" but in "very practical" ways, he said, such as determining what's shown next to a customer on their Uber Eats app after they select a carton of oat milk. The latest AI models are "enormously more effective" than previous generations, and are producing "hundreds of millions of dollars of benefit to us," he added."
Uber treats its business as applied AI, using models for pricing, matching, routing, identification, payments, recommendations, and customer service. The company says AI enhancements deliver hundreds of millions of dollars in benefits and enable engineers to work like "superhumans," prompting additional engineering hires. Significant spending on data centers and computing infrastructure underpins these gains, and Uber runs on top of that infrastructure rather than building it. Some investors warn of overinvestment in chips and data centers, but Uber attributes practical operational improvements to AI. Roughly 80% to 90% of Uber's developers now use AI tools.
Read at Business Insider
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