""The cohort benchmark is based on a comparison cohort of employees within your company who share similar job functions, regions, or manager roles," the company noted. "The calculation uses Job function, Region, and Manager attributes to determine expected values by role. The cohort result looks at the role composition of the selected group, and constructs a weighted average expected result based on matching roles across the tenant.""
"The tool, called Benchmarks, will be rolled out to Microsoft Copilot Dashboard in Viva Insights. Benchmarks will let companies compare teams inside their organization, and track adoption across different groups, such as manager types, regions, and job functions. According to Microsoft, Benchmarks will also show the percentage of active Copilot users and returning user percentages. "These insights help identify adoption trends and provide broader context and new opportunities to improve Copilot engagement," Microsoft said in a blog post. That will allow companies to see whether an employee is using AI as much as their coworkers in similar roles."
Microsoft will roll out a Benchmarks feature to the Copilot Dashboard in Viva Insights to track Copilot adoption and usage across the organization. Benchmarks enables comparisons between internal teams and across groups such as manager types, regions, and job functions. The tool reports percentage of active Copilot users and returning-user metrics. Cohort benchmarks compare employees who share Job function, Region, or Manager attributes and calculate expected values by role using a weighted-average approach. Benchmarks can reveal adoption trends, help quantify engagement and ROI, and support license optimization by removing Copilot from low-use teams. Research indicates many AI pilots fail and some companies have disciplined staff who refuse to use AI tools.
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