Mei Dent, TeamViewer's chief product and technology officer, expressed how crucial collaboration was in implementing generative AI across the company, emphasizing the need for partnerships to leverage strengths. She noted the competitive landscape of AI development as 'heated', indicating the urgency and intensity in striving to adopt the best AI models and technologies available in the market.
In discussing how TeamViewer integrates AI, Dent highlighted that its application extends beyond customer-facing products into internal operations, such as research and code reviews. She stressed that there is a strong foundation regarding data governance and policies, especially in light of GDPR regulations, which guide the company’s approach to utilizing AI responsibly and securely across all platforms.
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